Refund Policy
Returns and Refund Policy of Salible London
At Salible London, we strive to provide all our customers with excellent service and a pleasant shopping experience. Our returns and refund policy is carefully designed to ensure maximum satisfaction under certain conditions. Please read the following guidelines regarding returns and refunds carefully.
100% Return Guarantee on New Products
We offer a full return guarantee on all new products, excluding promotional items. Sale items are not eligible for this guarantee.
No Refunds for Sale Items
Items purchased during a sale are final and are not eligible for return or exchange , even if the sizing is incorrect.
Return Shipping Costs
Customers are responsible for return shipping costs . Salible London does not reimburse return shipping and is not liable for any costs incurred during the return process. Please refer to our Terms & Conditions for complete information.
Return Notification Deadline
Returns must be reported within 30 days of receiving the item. Returns reported after this period will not be accepted . Please respect this deadline to be eligible for a return.
Exchanges for Sale Items
Sale items cannot be exchanged , even if the size is incorrect. Please ensure you select the correct size before making a purchase.
100% Guarantee on Defective Items
We offer a full guarantee on all defective items. If a product has manufacturing defects, it can be returned for a full refund or exchange , depending on your preference.
Return Process
To initiate a return, email us at info@saliblelondon.co.uk . Once your return is approved, you will receive detailed instructions to complete the return process.
Requirement to Include a Return Form
Returns without a completed return form cannot be processed . Please include this form with your return to ensure proper handling of your request.
Conclusion
Salible London strives to ensure customer satisfaction. By following our returns and refund policy, we ensure all returns are handled efficiently and fairly . For any questions or concerns, please contact our customer service at info@saliblelondon.co.uk .